Your personal information is a trust you place in us. This page clearly explains how Pokerk collects, uses, and protects your data.
We back our commitment to your privacy with action, not just words.
256-bit SSL encryption is applied to all your data in transit and at rest. This encryption is virtually impossible for hackers to break.
Your name, phone number, and financial details are never shared with advertisers or any third party — not ever.
Your data is stored on secure servers. Regular security audits are conducted to identify and address vulnerabilities.
You can view, correct, or request deletion of your data at any time. We respond promptly.
We clearly explain which cookies we use and why. You also have the option to disable non-essential cookies.
No additional information is collected without your consent. At the time of registration, you will be informed of what data is being collected and why.
Welcome to Pokerk. This privacy policy explains what information we collect when you use the Pokerk website and mobile app, how we use it, and how we keep it secure. By using Pokerk, you are deemed to have consented to this privacy policy. Please read it carefully in its entirety.
Creating an account and using our services on Pokerk requires certain information. We only collect what is necessary — nothing more.
| Data Type | Example | Purpose |
|---|---|---|
| Device Information | OS, browser, and screen resolution | Platform Optimization |
| Log Data | IP address, login time, activity | Security & Fraud Prevention |
| Cookies & Tracking | Session cookies, preference data | Personalised Experience |
| Transaction Data | Deposit, Withdrawal & Betting History | Financial Record Maintenance |
Pokerk never misuses your information. Every piece of data we collect has a specific purpose. Details are provided below:
You can unsubscribe from promotional emails or SMS at any time. However, critical security notifications cannot be disabled.
Pokerk does not sell, rent, or share your personal data for advertising purposes. However, limited information may need to be shared in specific circumstances:
Before sharing any information with third parties, we require them to sign a strict confidentiality agreement. They are not permitted to use this information for any other purpose.
Pokerk uses cookies and similar technologies on its website. Cookies are small text files stored in your browser.
| Cookie Type | Purpose | Duration |
|---|---|---|
| Essential Cookies | Login Sessions & Security | Cleared at end of session |
| Functional Cookies | Remembering language and preference settings | 1 Year |
| Analytics Cookies | Page visits and usage statistics | 2 Years |
You can delete cookies or block new ones from your browser settings. However, disabling essential cookies may cause certain website features to stop working.
Pokerk follows the highest industry security standards to protect your privacy. Our security measures are multi-layered:
While we take every precaution, no digital system is 100% secure. In the event of a security breach, we will notify members immediately and work to resolve the issue as quickly as possible.
You have clear rights over your personal data on Pokerk. These rights are defined in accordance with international privacy regulations:
To exercise these rights, please support@pokerk.bet Email us at. We aim to respond within 30 days.
Pokerk is strictly for users aged 18 and above. We never knowingly collect data from minors.
If we discover that an account was created by someone under 18, we will immediately close that account and delete all associated data.
If you become aware that a minor you know has created a Pokerk account, please notify us immediately.
Pokerk uses certain third-party services on the platform, such as payment gateways. These services have their own privacy policies.
Pokerk is not responsible for the privacy practices of third parties. However, we only work with trusted, recognized partners, and data protection agreements are in place with each of them.
For payment-related information Financial Transactions View page.
Pokerk does not retain your information longer than necessary. The data retention rules are outlined below:
| Data Type | Retention Period |
|---|---|
| Account Information | For the duration of active account + 5 years |
| KYC Documents | 5–7 years as required by legal obligations |
| Transaction History | 7 years as required by financial regulations |
| Support Contact | 2 years after the issue is resolved |
| Log Data | 3–6 Months |
After the specified period, data is automatically deleted or anonymized.
Pokerk reserves the right to update this privacy policy. When changes are made, the "Last Updated" date at the top of the page will be revised, and members will be notified by email for any significant changes.
Continued use of Pokerk after any policy update will be considered your acceptance of the revised terms.
For any questions, concerns, or to exercise your privacy rights, please reach out through the following:
Email: support@pokerk.bet
Live Chat: Available at the bottom right of the website | Hours: 24/7, all week
The most common privacy questions from our members.